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Retail and Audit

Retail loss prevention (in some retailers known as asset protection) is a form of private investigation into how losses occur, their prevention and detection. The focus of such investigations generally includes shoplifting, package pilferage, embezzlement, credit fraud and cheque fraud. "Loss prevention" is the generic term used to describe a number of methods used to reduce the amount of all losses and shrinkage often related to retail trade.

Broadly speaking, retail loss occurs:

  • 46.8% from employee theft
  • 31.6% from shoplifting
  • 14.4% from administrative error
  • 3.75% from vendor error

Retail and loss prevention officers therefore require investigative and communicative skills that do not impede the retail process and yet effectively and consistently reduce loss, using a mixture of technical and human interventions such as:

 Embezzlement

Credit card theft

 Cheque fraud

Equipment, tactics, and technology

 Camera systems

Electronic article surveillance

 Two-way radio sets

Point of sale

 Audits and reporting

Exception reports

 Electronic journals

Cash office audits

 Tagging

Body and premises searches

 Human surveillance
Integrity shops (mystery shopping)

 

Retail & Audit - Jobs